Workshop Backed Supply.
At HobUK we know how important and expensive buying machinery is, we understand you may have reservations about purchasing such equipment via the internet, after all things can go wrong, and if the worst happens where do you stand?
Our company has over 30 years experience in the supply and hire of machinery and tools, every trade counter we have has fully operational workshops that can maintain and repair any machine that we supply, and almost any machine we don't. As a company we have made it an in-house policy to test and assemble all our petrol equipment before it gets to you.
When we take delivery from our suppliers much of the machinery is in a half assembled state, for example line trimmers and brush cutters often come supplied in 2 sections, the engine in one box and shaft in another, we have always maintained that our level of service and support should remain the same face to face or through mail order supply, we build and assemble for our shop customers, so we do exactly the same for you through the internet.
By offering the assembly as standard across our petrol machinery range, we eliminate any problems in relation to assembling products at home and ensure that the product arrives safely and almost ready for you to use, after all you don't by a dishwasher and have to bolt on the door. With this as part of our standard service we reinforce our commitment to you by providing this extra level of product pre-support.
We offer a complete assembly service on all of the following lines; garden leaf blowers and vacuums, hedge trimmers*, chainsaws**, brush cutters and line trimmers***. Should you require any help or advise on any minor assembly required our technicians will be more than happy to help, just give customer services a call on 01480 218786.
Our commitment continues throughout the life of your equipment, because we are a main dealer, we also act as warranty agents for the items we offer, this again allows us to support you even further, going past your manufacturer warranty. We will stand by any product that we offer, in the unlikely event that your machinery fails we will stand all the costs of collection from an address of your choice, once back it will go through our workshop and be returned to you free of charge, and ready for work.
After your warranty period has expired, should your item fail, we can also arrange for any collections and repairs at very competitive rates, with a full quotation supplied before any work is undertaken.
Providing the fault is due to machine failure within its warranty cover conditions, for any fault outside of warranty, you will be notified of any costs with the option to have it returned as is.
*Long reach hedge trimmers require minimal assembly
**Some chainsaws may require the fitment of the bar & chain.
***Brush cutters and line trimmers require minimal assembly.